Reviews & Testimonials

Your Rating

Donnamarie Pierotti

Left On 10/09/2022

It went really great! Frank came out the first time and his son Chris came to our home the second time. My husband and I couldn't have been happier. They are both the most honest, hard-working people we have ever met. We had tried to call other companies and they didn't get back to us, they gave us the runaround, they gave us high quotes, etc. Frank and Chris were honest, really did excellent work, we've used them both several times, we really love them! I really highly recommend both of them! You will be very happy when you call them because they really are "just like family!" They really do put your "Family First!" Give them a call! You won't be sorry. You'll be happy. Believe me! You'll truly thank God that you called them, They are both that great! We live in Cape Coral and we are very happy. I'm from Brooklyn NY originally and believe me, I'm thorough, I really ask a lot of questions. I've had a lot of construction done on my homes throughout the years in NY, NJ, FL and I know what to ask, just ask my husband! Frank and Chris are the BEST!!! They have the patience of saints - I mean that truly and with all honesty!

Theodore Bell- Bonita Bay

Left On 10/09/2022

Family First, thank you for the timely repair on our air handler. Very professional and reliable. Will tell all friends about your service.

Cindy- Happy Days Day Care

Left On 10/09/2022

Audrey, we would like to send a thank you to your technician Frank for coming to our daycare and being able to fix what other companies said could not be done. He was professional and we loved that he covered his feet while walking through the childrens area. This is a valuable employee and should be commended.

Ingrid Swiky-Estero

Left On 10/09/2022

Chris, My sister-in-law was very impressed with the job you did on her pool heater. Other companies wanted to replace the unit at a hefty price. As you did give her the same option, but was also willing to repair for a fraction of the cost. Highly Recommend.

Mr. Taylor

Left On 10/09/2022

Wanted to send a special thanks to Family First for taking care of my elderly fathers air conditioning system, as I was out of town. He mentioned you were professional and courteous and worked in a clean manner.


Shirley-Gateway Greens

Left On 10/09/2022

After arriving in Gateway on vacation from New York on a Sunday Night, we found our home to be 85 degrees. After calling a few companies and being told that they couldn’t come until the following Monday, we found Family First willing to make the trip. Chris showed up in 30 minutes and asked where our air handler was. After showing him the way, he walked to the unit and lifted up a little switch and the furnace came on immediately. Not taking advantage of the situation, I was pleasantly surprised at his honesty and price for coming on a Sunday night. Thank You Chris! You are our A/C guy for years to come.